ASKED FOR SINCE A WHILE BY PATIENTS AND NOW OFFERED BY US AS A NEW INNOVATIVE OFFER: A TELEMEDICAL ONLINE CONSULTATION. WITH STATE-OF-THE-ART TECHNOLOGY, WE BRING OUR MEDICAL COMPETENCE DIRECTLY TO YOU, WHETHER AT HOME, AT WORK OR ABROAD. THIS INNOVATIVE CONSULTING HOUR TAKES PLACE AS A VIDEO CONFERENCE.
We can hold a secure video conference with our patients directly. This consultation is available to both existing and new patients. The booking of the online appointment can be made easily on our website here. After registration and booking, new patients receive a data protection declaration to complete and a link to upload a signed copy to us again. All patients (new patients as well as existing ones) can use the link to share close-up photos of the affected area with us. Here we ask for clear pictures!
At the agreed time, make sure you are logged in to the Latido program using the link sent to you and a voice and video connection will be established directly via the system. System requirements will be discussed afterwards.
No traveling required
No waiting time in practice
No risk of infection such as is currently a problem with the pandemic of COVID-19
During the appointment, we can fully focus on your concerns and there is more time for your conversation
Dermatology is, among other things, a visual subject. Many dermatological issues can therefore be discussed via an online consultation with previously submitted photos of the affected skin area. Furthermore, the online consultation hour is suitable for a control appointment that does not require any at patients activities such as stich removal.
For the following issues, therapy can be initiated via an online consultation:
- Acne advice
- Hair loss advice
- Acute questions, reactions and more
It is important that pictures of the skin in question are sent in advance of the agreed appointment for the online consultation. After booking, a link for uploading images will be sent.
An personal appearance at our practice is necessary for certain examinations or treatments. A preliminary consultation is possible via the online consultation, but a mole check, laser treatment or surgery can of course only take place in the practice. Also in the case of complex cases that require a biopsy or blood sample, only a personal presentation is helpful.
- Signed data protection declaration sent to us in advance for new patients
- Good internet connection
- Computer with camera and microphone
- Google Chrome browser, Safari or Firefox
- Book the appointment through the website. During the booking process, you will need to create a user account in the Latido software.
Watch this video to see how the telemedical appointment works from a patient perspective.
Straightforward just like a normal appointment on our website. During the booking process, you create a user account in the Latido software. Please take note: Your invitation to the telemedical conversation may end up in the spam folder. If you do not receive an email, you have to check in the spam folder.
The consultation is billed similar to a normal office visit. We are elective (private) doctors and the invoice can be submitted for partial reimbursement to the statutory health insurance company as well as to a possible private supplementary insurance. The data protection declaration must be submitted in advance, otherwise the consultation may not take place for legal reasons. We kindly ask you to submit the data protection declaration as soon as possible, but at the latest 24 hours before the scheduled date. In the case of appointments that are not canceled in time, as in the case of a normal consultation, a cancellation fee is due.